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	TCF is good news for customers
	The Financial Services Authority has published further guidance on its "Treating Customers Fairly" initiative. The guidance is aimed at both product providers and distributors and is a principles-based initiative, but providers have been asking for more clarity from the FSA about what they require. A spokesperson for the FSA commented; "A customer should receive the same fair treatment whether their product or service is provided and distributed by one firm or several." Founded on the FSA's Principles for Businesses, the new guidance outlines responsibilities for providers and distributors through the life cycle of a product or service and applies to all financial sectors in both new and developing markets. The initiative has already been running for several years - March 2007 was the deadline for firms to embrace TCF principles in a substantial part of their business.

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January 2008 Pause in house price movement Banks battle out charges case in court The changing value of money Heating costs climb Sub-prime mortgage problems spreading Which way for interest rates? December 2007 Focus on house prices Direct debits in demand Political attitudes to marriage FSA arms to examine comparison sites Household costs increase Debt is now a way of life November 2007 PIN mania Loan companies reorganise Which way to the Rock benefits? Top financial tips for 2008 Investing in the future Treating customers fairly initiative October 2007 Bankers Association report on future protection Sub-prime mortgages effect continues FSA targets financial websites When a loan becomes necessary BBA worried about negative commentary on PPI Home owner's worries September 2007 Bank of England provides savers guarantee FSA continues assessment of PPI selling Self-employed options under review No consensus on UK house prices Debt review for Scotland released Loan plans subject to change August 2007 Dealing with debt is normal today The real cost of raising children Situation with bank charges unresolved Subprime mortgages to be reviewed Second homes set to outperform domestic market Buy-to-Let sector remains buoyant July 2007 Are credit cards encouraging debt? Interest rate increases good for savers Fixed rates making comeback at a cost Borrowers making choices based on reputation Spotlight now on home insurance June 2007 Has the interest base rate reached its ceiling? High street retailers drop the cheque First Direct fee has desired effect Yorkshire Bank pushes penalty fee cases into small claims court Mortgages take bigger slice of income Popular reasons for a loan May 2007 More families rely on two incomes Judgement on overdraft charges Personal insolvency rates slowing down Challenge to home information packs Further interest rate rises expected by consumers April 2007 Annual inflation rate continues to rise House price index shows slight fall Homeownership prospects for public sector workers Current accounts in the UK Mortgage equity borrowing Chip and pin security initiative March 2007 Inflation rate rises again Green mortgages all the rage Car loans can help you buy a better car Debt consolidation loans popular Mortgage companies give way to FSA pressure Significant changes in UK home buying The cost of moving house

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TCF is good news for customers

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